Category: Wellness Incentives

Wellness Incentives

Employee Engagement: Are you In or Out?

employee engagement are you in or out“You’re either in or you’re out.”  A long-time friend and former partner is oft-times heard uttering these words – his way of sizing up situations and dealing with indecision or ambiguity.  While applicable in a good number of life and business scenarios, it doesn’t reflect employee engagement in the American workplace, according to Gallup’s 2013 report entitled The State of the American Workplace: Employee Engagement Insights for U.S. Business Leaders.  This report highlights findings from Gallup’s ongoing study and covers 2010-1012 – looking at trends related to employee engagement.

Gallup defines engaged employees as “those who are involved in, enthusiastic about and committed to their work and contribute to their organization in a positive manner.”  Also categorized are “not engaged” and “actively disengaged” employees.

  • Engaged employees increased from 28% in 2010 to 30% by the end of 2012.
  • Not engaged employees represent 52% of US workers.  This majority group is just kind of present, not inspired or motivated by their work or their managers.
  • Actively disengaged employees are emotionally disconnected from their workplace and are more likely to steal, negatively influence their coworkers, miss workdays and drive customers away.  18% of US workers fall into this category.

The Gallup report provides a snapshot view of engagement trends and the impact of engagement on organizational and individual performance – across different segments of the US population.  It also points out the critical role of leaders and managers.  They must be engaged themselves and, they must be effective leaders and managers.  According to Gallup, managers who focus on their employees’ strengths can practically eliminate active disengagement and double the average of US workers who are engaged nationwide.

Last week we discussed the positive effect of recognition and gratitude – how witnessing gratitude and recognition becomes a powerful motivator that enhances overall organizational culture and performance.  The Gallup report points out that managers should know that age, gender, tenure and other variables play vital roles in shaping a team member’s workplace experience.  Furthermore, managers should also understand the importance of every interaction with employees, and the potential to positively influence engagement and discretionary effort.

As UNC professor Barbara Fredrickson points out in her article entitled Positive Emotions and Upward Spirals in Organizations, “another way that positive emotions spread through organizations is by creating chains of events that carry positive meaning for others.”  In this way recognition and incentive programs can augment employee engagement initiatives to positively impact those that make up the “not engaged” segment of the workforce.

Contact us to find out more about recognition and incentive programs and the positive impact they can have on your employees’ levels of engagement.

Rob’s Top 5 from 2013 – QIC Recognition and Incentive Posts

We’ve had a successful and productive year here at QIC, with several significant additions to our team, numerous new program start-ups, and the launch of this blog. It’s been fun, interesting and entertaining coming with commentary on recognition and incentive topics that (we hope) have been valuable for our followers. It’s been insightful and enjoyable to… Read more »

Happy New (Recognition and Incentive Program) Year!

Almost everyone I speak with has been busy with the hustle and bustle of the holidays during the past few weeks, and QIC’s account management team is no exception!  During the month of December we not only plan new recognition and incentive program launches, but many re-launches need to be in place by January 1st. … Read more »

Take Out Pizza and Online Points Programs – How Convenient!

I’ve discovered some interesting parallels between QIC’s online points programs – on the IncenTrac® platform — and take-out pizza.  First, I have a confession to make — I don’t cook (gasp!), and it’s not that I don’t know how or that I don’t enjoy cooking — I just don’t do it. It is time consuming… Read more »

Employee Recognition: Countering the High Cost of Turnover

A recent article by Jim Pawlak entitled “Turnover costly, retention less so” appeared in our local newspaper (The Commercial Appeal, November 17, 2013) about the high cost of employee turnover and how companies are struggling to find solutions that address the issue successfully. The article mentioned everything from implementing flextime, job sharing and telecommuting programs,… Read more »

Employee Engagement: Lessons from MY Memphis Grizzlies

Growing up, I always enjoyed playing and watching basketball – it was my favorite sport. However, I didn’t attend an NBA game until a few weeks ago, at the start of the new season.  I readily admit that as a result, I have become a proud and loud Memphis Grizzlies fan (and everyone in the… Read more »