When it comes to incentive and recognition programs, an update or refresh is usually a good idea after a few years. At QIC, we counsel our existing clients through regular program reviews to see when it’s time to refresh or enhance their current program. Potential clients often come to us with legacy programs – whether it’s a program running on a provider’s platform (like QIC) or one they are managing internally. We then evaluate what’s working, what isn’t, and what could be improved and help them understand what a more effective solution would look like.