Category: Recognition and Gratitude

Expressing Recognition and Gratitude

A Season of Thanksgiving

Happy ThanksgivingAs we said goodbye to 2020 and looked forward to the start of this year, the comparison was made between the previous twelve months and a roller coaster ride – and we hoped 2021 would be more like one of the smoother, less jolting rides in the park.

This year has been anything but smoother and less jolting – especially in the workplace.  Scott Miller, writing for Gallup, sums up the uncertainty that has many leaders feeling paralyzed.

“Return-to-office plans have been written, rewritten, delayed, shelved, and in some cases shredded.  Work-from-home requirements from employers have turned into work-from-home expectations from employees.  Businesses can’t find workers to meet pent-up demand.  And the unprecedented willingness of workers to simply quit is keeping leaders awake at night.  Then there are the explosive complexities, uncertainties, and frictions of new federal vaccine mandates.  And let’s not forget the reverberations through the global supply chain.

Miller goes on to stress that there is a way forward – and top-performing companies are taking action to improve competitive position.  By focusing on the “knowable” aspects of human nature and behavior (things that are true and will remain true) – companies can strengthen relationships, loyalty, and retention.  His focus is on development and career growth opportunities within the organization, and the significant role of managers to impact employee engagement. 

We believe the glass is half full – even given the ups, downs, and challenges mentioned above – because we know that the things that are true will remain true.  Expressing appreciation, acknowledging achievement, and consistent recognition help drive engagement.  And engagement has a direct impact on productivity, performance, and retention.

As we approach the year that will be 2022, I encourage you to express the gratitude and appreciation you have to your organization’s strong managers and loyal employees.  Do you have a system in place to consistently demonstrate this thankfulness?

While challenges remain, let’s remind ourselves of the progress achieved – and may that progress fuel our optimism into the new year.  The availability of safe and effective vaccines has saved lives and curbed the disruption of traditional holiday gatherings, public activities, worship, leisure, and travel – and for this we are very thankful.

On behalf of the QIC team – Happy Thanksgiving!  We wish you a day of reflection, peace, and the opportunity to express how thankful you are for those that mean so much to you – employees, employers, friends, and family alike!

Engagement and Discretionary Energy

The link between employee engagement and stronger performance is readily apparent, especially in today’s working environment.  With Thanksgiving upon us, many (optimistically) anticipated that by now we would be experiencing a return to, if not normal, at least something closer than our present situation.  As a result, a genuine respect and appreciation for employees who… Read more »

Why Just O.K. is Not O.K.

I’ve been noticing some television commercials that play off this mantra. This very clever campaign uses various consumer settings to highlight the fact that one would never tolerate “just O.K.”, especially from their cellular provider. It caused me to think about how employees may feel and what they think about their companies, their jobs, and… Read more »

Millennials – Mobility Agility?

I recently attended my younger brother’s wedding, and while there had an opportunity to sit back and do some serious people watching.  From my vantage point, I had a pretty good view of my parents’ table, which were mostly Baby Boomers and my brother’s table which were mainly Millennials. I was able to observe behaviors… Read more »

Spotlighting Merchandise Rewards

Small businesses are experiencing high levels of success utilizing incentive programs that feature merchandise rewards, according to a recent IMRA (Incentive Manufacturers and Representatives Alliance) survey/study.  The survey was conducted in partnership with the IRF (Incentive Research Foundation) and focused on companies with between $1 million and $50 million in annual sales. IMRA found that… Read more »