Tag: employee recognition program

Whether your Mission is a Comet or Motivation-Tracking is a Necessity

November 18, 2014 by

MotivationGetting to a comet from Earth doesn’t happen overnight, but most Earthlings would be fairly pleased with the distance between themselves and the massive objects in our solar system. And if your destination is 67P/Churyumov-Gerasimenko, the trip would take you over seven years. Most scientists would consider the time a worthy investment for the knowledge and discovery of missions like Rosetta. Those involved with the Rosetta mission knew that after the initial launch they would need to be patient while their craft completed its endeavor. They didn’t however simply launch their operation and wait for it to complete its journey like a carrier pigeon; departed and then forgotten until its return.

Rosetta Mission's Trajectory

Rosetta Mission’s Trajectory

The ESA mission control meticulously tracked their probe after launch guiding it through its multiple Earth, Mars and asteroid flybys over years to gain momentum for the voyage into deep space. Here at QIC we follow a similar regime of tracking client program activity (albeit, with a little less rocket science). With a thorough understanding of mission parameters and objectives, we work with our clients to design and implement programs that inspire motivation and positive change.

IncenTrac, our proprietary points-based platform makes tracking program progress and ROI an easy task – no mission control needed!

Some metrics that may be tracked during an incentive program  include:

  • award active percentage
  • period-to-period growth in point issuance, by award indicator (if available)
  • redeem active percentage
  • cumulative redemption rate
  • benchmark comparisons to composite metrics of similar program

Tracking and analyzing program metrics enable clients to achieve a positive return on investment whether they implement a channel sales incentive, safety or employee recognition program. Like the Rosetta mission to Churyumov-Gerasimenko some incentive programs take time to achieve their goals. Tracking the right metrics assures that your program stays on track and provides the best results no matter how ambitious your KPIs (key performance indicators) may be.

Incentive Program Design – Take Aim with these Best Practices

July 1, 2014 by

Those of you who have read this blog with any regularity may remember my post entitled Website Demolition and Incentive Program Design. In that post, I reference a great article about web site design and compare it to incentive program development. Well, I’ve now found a companion piece to that article – This is not… Read more »

Effective Communications Improve Engagement

March 4, 2014 by

Effective communications are instrumental to the success of any business, organization or enterprise.  As Rob Miklas colorfully illustrates in this post – A Smoother Flight with Effective Program Communications – without effective communications your recognition or incentive program will most likely never reach its full potential. Like regular announcements from the flight deck, pertinent program… Read more »

Website Demolition and Incentive Program Design

February 3, 2014 by

There’s a very interesting, somewhat tongue-in-cheek article in a recent edition of the Marketing Profs news compilation and blog. (Side note: If you haven’t already checked out this excellent service, I highly recommend it). This particular article, Destroy Your Website in 13 Easy Steps, by Andy Crestodina, highlights some practices that companies definitely should avoid… Read more »

Community Service and Employee Recognition

October 28, 2013 by

Service projects benefit the community but they can also be an important part of your employee recognition program.  Planned projects help to build camaraderie, reinforce corporate culture, and provide employees with a structured way to contribute their time and talents. Coordinating a community service event may seem like a daunting task, but with careful planning… Read more »

Recognition and Incentive Programs … Mysterious or Meaningful?

September 26, 2013 by

The Voynich Manuscript … The Great Pyramids … Stonehenge – fascinating mysteries to be sure.  If you’re hesitant regarding the implementation of employee recognition or sales channel incentive programs because you view the task as mysterious as these … relax, rethink, and reconsider! Allen Schweyer, Principal and Partner at Human Capital Innovation (CHCI), discusses what… Read more »