Tag: employee engagement

A Meaningful Incentive

Esteem Joy Pride in Incentive and Recognition ProgramsI recently had the privilege of representing QIC at a conference hosted by the Incentive Marketing Association (IMA), which was attended by nearly 400 IMA members.  Those in attendance were mostly industry service providers, and it was good to have such a group gathered in one place to discuss current topics and trends.

Being an avid sports buff, I love the old Yogi-isms, such as, “You can observe a lot by watching.”  I saw and heard a lot about awards, rewards, platforms, trends, value chains, customer service, security, and more.

While all of this is important, I didn’t hear much about how successful incentive and recognition programs add meaningful and experiential value to the lives of program sponsors and participants.

What about:  Esteem – Joy – Pride?  To me, that’s the business we’re really in.

  • We help employees feel good about themselves, their careers, and their accomplishments.
  • We help provide moments that make people smile, sometimes even blush.
  • We help recognize success – for bosses, peers, and families to share in.

In general, we help our clients build positive cultures, to which people want to belong and contribute.  We make employees evangelists, singing the praises of their companies and co-workers. And by doing these things, we help companies grow and prosper.

Not a bad calling, I’d say. Sometimes I must remind myself, as it’s easy to get caught up in the means, versus the end goal.

Perhaps I will need to discuss this with my fellow IMA members and board regarding next year’s conference.  To make a point to consider our value and mission.  But I also wanted to encourage you to take a moment and reflect on your life’s work. And I’m hoping a bit of that esteem, joy and pride will resonate within.   Because as Yogi also said, “Half the game is 90% mental.”

Questions of Engagement

I just finished reading the excellent blog post by my colleague, Jeff Edwards, entitled Engagement by the Numbers . If you haven’t read it yet, I highly recommend it to you. But my purpose in writing today is not only to give Jeff a shout-out, but to offer some thoughts of my own on the… Read more »

Engagement by the Numbers

Last week the Gallup Organization released its report on The State of the American Workplace and as usual, the 214-page study is full of fascinating insights relating to employee engagement.  Gallup began tracking employee engagement in the U.S. in 2000 and while their findings have revealed little change in overall engagement, there has been minor… Read more »

Participant Experience: Survey Says …

Our web-based incentive points platform features many modules designed to enhance the participant experience.  Our clients use these to ensure participant engagement and maximize the benefit of their sales incentive or employee recognition programs.  Whether it is the utilization of graphic goal trackers for a sales incentive program or the utilization of badges for “shout-outs”… Read more »