Author: Jeff Edwards

As Vice President of QIC, Jeff oversees daily operations as well as the company’s strategic marketing initiatives. He has 20+ years in the incentive and recognition industry with prior lengthy experience in retail marketing/advertising and consumer loyalty.

COVID-19 Update


A few weeks ago, we posted about QIC’s preparedness measures in response to the spread of COVID-19. Since that time much has changed, and the spread of the Coronavirus continues to impact our daily lives personally and professionally.

Many of us have friends, family, or acquaintances that have been quarantined with the virus or await test results. This is a challenging time, and we encourage our associates, clients, and suppliers to be diligent about remaining safe and healthy.

At QIC, we also want to provide a safe environment for our associates and anyone else who might be on our campus.


In keeping with our personnel and disaster preparedness protocol, QIC has implemented a pandemic plan designed to ensure the safety and well-being of the QIC team and includes contingencies for possible work disruption issues. We currently do not have any cases of COVID-19 affecting associates or our ability to provide services to our clients.

We have had no delays in reward fulfillment and delivery, as our distribution center remains open and our supply chain partners continue to operate.


QIC continues to follow and implement CDC and WHO guidance, as well as from other local, state, and national health organizations. We are currently operating in accordance with local and state government directives. QIC’s pandemic plan includes the following measures.

• Associates with viral symptoms are not allowed to report to work
• Associates with family members traveling home (such as college students) are required to stay at home at least 14 days
• QIC’s Temporary Dispersed Workforce policy is in effect – all associates with remote capabilities are required to telework
• Domestic and international travel has been discontinued
• All facilities are cleaned and sanitized frequently
• Disinfectant sprays and wipes are required and used throughout the day
• All associates are practicing social distancing

We value our associates, clients, and suppliers. We will continue with safety measures and will communicate our status as the situation continues to develop.

Channeling Success

Channel partners play an important role in marketing and selling manufacturer’s or producer’s products, services, and technologies.  In an increasingly competitive marketplace, a channel partner reward program can be effective by focusing on behaviors that drive bottom-line success. A recent study conducted by the Incentive Federation concluded that 43% of all businesses use non-cash channel… Read more »

Be Clear on Expectations

We’ve always heard that’s it’s best to “over-promise and under-deliver” – no wait … that’s “under-promise and over-deliver.”  In our world of seemingly endless responsibilities and with them, high expectations to succeed, it’s easy to lose sight of a very important concept that will keep us focused and on track.  It’s our Exclamation of the… Read more »

Find A Way

A new week has begun, and with it comes another opportunity to emphasize QIC’s exclamation of the week: Find a Way.  While perhaps a bit clichéd, the term still holds valuable meaning – describing our desire to see associates (individually and collectively) take initiative to consistently prevail over challenges and obstacles on behalf of our… Read more »