Author: Michelle Chappell

Michelle is the primary liaison between the client and QIC, and is responsible for the health and growth of the company’s existing portfolio of incentive and recognition programs. Previously she worked for a major retail chain where she led her team to achieve consistent brand standards and a positive store culture. Her experience has given her a passion for finding creative solutions to improve employee morale while increasing employee retention.

Employee Recognition and Community Service

Employee Recognition and Community ServiceIn my last post, I shared some of the benefits of offering volunteer opportunities in conjunction with your company’s employee recognition program.  I mentioned that I sent out a company-wide survey to learn what volunteerism meant to my co-workers as well as what activities they were currently engaged in.  The following are some of the responses I received.

First to my door with a response was Joan Herman our Client Services Specialist.  I always knew that Joan had a green thumb (and a knack for making the most delicious banana nut muffins) but what I didn’t know was how she leveraged her talents to give back to our community.  Joan works with Plants 4 Habitat, which grows landscaping for area Habitat for Humanity homes as well as the Victory Garden in Collierville, Tennessee.   The Victory Garden provides fresh product to local food banks – last year alone 4,430 lbs. of produce was produced and donated by the group.

Mike Sullivan, QIC’s Director of Sales National Accounts, currently volunteers at the Center for the Visually Impaired in Atlanta.  The mission of the Center for the Visually Impaired is “to empower people impacted by vision loss to live with independence and dignity.”  Mike also sits on the Enterprise Task Force for ClearAnswer, whose function is finding employment for sight impaired professionals in call centers or handling overflow for existing call centers.

Kay Brawner, QIC’s Accounts Payable Manager, had a wonderful response to my question “What does volunteerism mean and/or look like to you?” Kay replied with “Volunteering can be a non-spoken commitment to do something for others who are going through traumatic circumstances.”  She works to “make their lives a little brighter by knowing that someone cares enough to do something for them in their time of need.” Kay has taken this philosophy to heart and works with Project Linus to make blankets for children who are seriously ill, traumatized or in need.

Rob Miklas, Executive Vice President – Strategies & Business Development, believes that “volunteerism doesn’t necessarily involve a grand gesture.”  He continues by stating “I think that it’s important to look for ways to assist even small organizations or causes.” Rob shared with me that while working with Atlanta Habitat for Humanity sometimes the jobs that needed volunteers the most were for the little things (for example picking up trash from the worksite).

Doug Smith, Director of Sales Southeast, has always been actively involved with his community no matter his location.  Locally, he has served on several commissions for the City of Germantown.  He found himself most passionate about the Beautification Commission as they were able to make a significant impact on the look and feel of the community.  Some of the initiatives his commissions spearheaded included Christmas decorations around the city and the Yard of the Month recognition contests.

I learned so much through this exercise.  We are passionate about what we do at QIC, but it was rewarding to experience the enthusiasm expressed by my co-workers as they described their community service interests.  I challenge you to share your favorite volunteer organization below – and to ask your employees and co-workers about their community involvement. And contact us to explore ways to incorporate service projects into your employee recognition program.

Lend a Helping Hand through Employee Recognition

In case you haven’t heard April is National Volunteer Month!  With spring in the air, it is the perfect time to incorporate company-wide volunteer events into your employee recognition program or recognize employees for their individual contributions to their communities. Recent growing awareness for skills-based volunteering has me thinking about some of the opportunities and… Read more »

3 Key Ingredients for Incentive Program Success

Let me preface this post with the admission that I am a huge foodie.  I love going to new restaurants, experimenting with cooking techniques and tasting new flavors.  For the past few months I have been enjoying a service called Blue Apron and have some observations about the experience and how it relates to incentive… Read more »

The X’s and O’s of Incentive Program Design

At QIC we decided to follow up the Broncos – Seahawks Big Game with a soup bowl (or two) of our own.  For a little friendly competition we had a soup cook-off (dubbed the QIC Souper Bowl) on the Monday following the Seahawks’ victory.  In the process I discovered a direct parallel to effective incentive… Read more »

Happy New (Recognition and Incentive Program) Year!

Almost everyone I speak with has been busy with the hustle and bustle of the holidays during the past few weeks, and QIC’s account management team is no exception!  During the month of December we not only plan new recognition and incentive program launches, but many re-launches need to be in place by January 1st. … Read more »

Leading from the Front: Developing a Safety Culture

While researching ways leaders could communicate key safety incentive program messages to their participants, I came across a wonderful and informative post by Robert I. Sutton on the Harvard Business Review Blog Network.  In his post Robert shares a recent discussion he had with Paul Anderson.  Their discussion was centered on the impact Paul had… Read more »