Iโve been noticing some television commercials that play off this mantra. This very clever campaign uses various consumer settings to highlight the fact that one would never tolerate โjust O.K.โ, especially from their cellular provider.
It caused me to think about how employees may feel and what they think about their companies, their jobs, and their daily responsibilities. โItโs O.K., the money is O.K., itโs just O.K.โ might be typical responses when asked.
CEOโs, CFOโs, HR leaders take heed. We all know payroll is one of, if not your biggest expense. Often your hands are tied, and just remaining competitive is an ongoing challenge. So how do you counter? Whatโs your strategy?
Research has shown that employees will say โItโs just O.K.โ primarily because they donโt feel respected, valued, appreciated, worthy of communication, or privy to collaboration. Theyโll be the first to tell you, the money isnโt everything! But if the money is โjust O.K.โ, and you are not doing anything to recognize them and demonstrate appreciation you are vulnerable.
Forward thinking leaders know they may not always be able to offer the highest salaries in their space. They understand that there is an alternative to offset the lack of โpsychological incomeโ employees long for. A well-designed recognition and rewards program can counter the โitโs just O.K.โ mentality. Often with less expense and a greater return.
If you find yourself or your employees referring to your company as an โO.K. employerโ remember, โJust O.K. is not O.K.โ The consequence is added cost.
By the way, in case youโre interested, it was back on March 23, 1839 when the initials โO.K.โ were first published in the Boston Morning Post. If you think the initials used today for texting shorthand are anything new, check out this โDay in Historyโ article on the History Channel website.
According to American linguist Allen Walker Read:
During the late 1830s, it was a favorite practice among younger, educated circles to misspell words intentionally, then abbreviate them and use them as slang when talking to one another. Just as teenagers today have their own slang based on distortions of common words, the โin crowdโ of the 1830s had a whole host of slang terms they abbreviated. Popular abbreviations included โKYโ for โNo useโ (โknow yuseโ), โKGโ for โNo goโ (โKnow goโ), and โOWโ for all right (โoll wrightโ).
O.K. was originally meant as an abbreviation for โoll correct,โ a popular slang misspelling of โall correctโ at the time. Over time, O.K. steadily made its way into the everyday speech of Americans.
As the article points out, โO.K.โ has become one of the most ubiquitous terms in the world, and certainly one of Americaโs greatest lingual exports.