As published on fastcompany.com
In today’s fast-paced work environment, burnout has become an alarming epidemic. Characterized by chronic stress, emotional exhaustion, and decreased productivity, burnout is a silent destroyer of both employee wellbeing and organizational success.
To be clear, there are many causes of burnout—from excessive workload to lack of autonomy to poor communication. However, there are also proven organizational strategies for mitigating burnout and creating a sustainable culture of productivity and retention. For starters, employee incentives and performance milestone rewards are great strategic tools to keep employees motivated and engaged, which ultimately reduces the risk of burnout.
Understanding the burnout crisis
Employee burnout is not merely about working long hours; it’s about the sustained stress that employees experience from feeling undervalued, overburdened, and disconnected from the workplace. According to a 2020 Gallup survey, nearly 76% of employees experience burnout at least sometimes, with 28% reporting that they feel burned out “very often” or “always” at work. This should be an urgent wake-up call for businesses to rethink the way that they approach workforce management and motivate their employees.
Incentives as a preventive measure
Leveraging well-structured employee incentive programs is one of the most effective ways to combat employee burnout. While monetary and non-monetary incentives have their place as motivators when implemented appropriately, they work best as complementary tactics. When you take the time to recognize employees’ hard work, they’re more likely to feel valued and less likely to experience the emotional exhaustion that leads to burnout.
Monetary incentives such as bonuses, raises, and profit-sharing directly tie an employee’s performance to their financial well-being, creating tangible motivators. But these are rarely effective in isolation. Other incentives, such as non-cash rewards programs, flexible work hours, or opportunities for professional development, can actually be even more effective in sustaining or improving productivity, while boosting company culture and helping employees maintain a healthy work-life balance.
Consider implementing milestone rewards
While incentives are a crucial foundation, layering milestone rewards into a workforce engagement or recognition strategy provides the most effective structure for celebrating employee progress. Unlike traditional incentive programs that often reward year-end achievements, milestone rewards recognize employees at various stages of their journey. This approach is particularly effective in preventing burnout because it breaks down large goals into smaller, more manageable tasks. And each of them comes with the potential for recognition.
For example, an employee working on a long-term project might receive recognition or a small reward after completing key phases of the project. Not only does this keep the employee engaged, it also reduces the pressure and dread of a looming deadline or final outcome. Celebrating small victories keeps employees’ spirits high, giving them the encouragement to push forward without feeling drained.
Cultivating a culture of recognition
Beyond individual incentives and rewards, cultivating a culture of recognition is essential for preventing staff burnout. When recognition becomes a regular part of the work culture, employees are more likely to feel appreciated by peers and supervisors alike. This can go a long way in preventing feelings of insignificance that sometimes accompany burnout.
Regular feedback, peer-to-peer recognition, and transparent communication about company goals are essential in any effective recognition culture. When employees understand how their work contributes to the broader success of the organization, they are more likely to feel a sense of purpose and connection.
Prioritize balance and autonomy
Incentives and milestone rewards are the first two puzzle pieces. However, to be effective, you need to implement this in the context of some level of employee autonomy and predictable workload. Consistently overloading employees with work only exacerbates burnout, regardless of what incentives you offer. Handcuffing them to immovable deadlines or restricting their options in accomplishing their work only makes matters worse.
If managers expect timely, high-quality deliverables, they need to ensure that employees know what to expect, can plan for manageable workstreams, and have the flexibility to control how they achieve their goals.
Autonomy in the workplace empowers employees to take ownership of their tasks, which leads to increased job satisfaction and reduced stress. When employees feel they have control over their work and the ability to make decisions, they’re more likely to be engaged and productive, while being less likely to experience burnout.
It’s important to note that no strategy or tactic is singularly capable of effectively addressing employee burnout. Burnout occurs for a variety of reasons, so it’s imperative that employers attack it from a variety of angles that we’ve explored in this article. In the end, reducing burnout isn’t just about minimizing stress; it’s about creating a workplace where employees feel valued, motivated, and connected to their work. By investing in incentives and milestone rewards, companies can take a significant step toward achieving this goal, leading to happier employees, significant cost savings, and a more successful organization.
