Year: 2013

Employee Engagement: Lessons from MY Memphis Grizzlies

Lessons from MY Memphis GrizzliesGrowing up, I always enjoyed playing and watching basketball – it was my favorite sport. However, I didn’t attend an NBA game until a few weeks ago, at the start of the new season.  I readily admit that as a result, I have become a proud and loud Memphis Grizzlies fan (and everyone in the office knows it). I have made an effort to attend almost every home game thus far and I somehow find a way to bring the team up in conversation at least once a day. As much as I’d like to say I just go to watch the game, that’d be only partially true.  I go to watch “Grizz” – the Memphis mascot, to catch a free t-shirt, a lottery ball for a free buffet, Rendezvous’ BBQ Nachos, the list goes on. Needless to say, the Grizzlies are doing something right in keeping their audience (and me) engaged during the game.

Like the Memphis Grizzlies, your employee recognition, safety incentive, or sales incentive programs should be designed to drive employee engagement.  There are hundreds of studies that show why driving employee engagement in the workplace is important — reduced turnover, reduced safety incidents, improved customer loyalty, and increased sales.

Now, you won’t need a t-shirt launching cannon or a company mascot, but something as simple as program communication could help with participant engagement in the program. For example: hang posters about the program up around the office or warehouse to serve as a reminder, send out monthly email communication to all of your participants, make sure everyone understands the program and how it will work.  Communicated correctly, your sales incentive/employee recognition/safety incentive program will help keep your employees engaged in your program and in the workplace. Having an incentive program can be great; keeping your employees engaged in the program will make it even better.

Contact us to find out more about designing incentive and recognition programs that drive employee and participant engagement.

Effective Safety Incentive Programs Don’t Happen by Accident

Designed to reduce OSHA incident and accident rates, formal safety incentive programs have served to keep safe practices top of mind by enhancing the safety culture and elevating safety awareness throughout the organization. Safety programs offer considerable ROI potential – over $4 for every $1 invested according to the Liberty Mutual Institute for safety –… Read more »

Tis the Season to Drive Customer Loyalty

I don’t know about you but with the Holidays fast approaching, I already have both my weeknights and weekends booked with parties, projects, shopping and more — I am really feeling the holiday rush! It is during all of this hustle and bustle that companies may build stronger customer relationships – thereby improving customer loyalty –… Read more »

Navigating the Path of Employee Recognition

As I discussed in my last post, Employee Recognition: Not a Quest but a Journey, implementing an employee recognition program requires thoughtful consideration and planning.  With attention to detail your program will be beneficial and significantly meaningful to the organization and program participants.  Last time we identified several program components as factors for success. Program… Read more »

Having an Employee Recognition or Incentive Program Is Valuable – Making It the Best is Critical

Two recent publications, the 2013 Incentive Market Study (Incentive Federation, Inc.) and the 2013 Colloquy Loyalty Census, present a number of very interesting facts and observations about the recognition, incentive, and loyalty market. Among the more salient of those facts are:  74% of U.S. businesses use non-cash rewards to recognize and reward key audiences, and… Read more »

Employee Recognition – Positively Impacting Engagement, Morale and Performance

Employee recognition and incentive programs help improve employee engagement, lift morale, and improve performance.  Positive results, however, are not automatic.  Many times programs are implemented for the right reasons, but fail because of various factors directly tied to program design and communication. I was recently reminded of this through two separate encounters; one with a… Read more »